🔁 Exchange Policy (If Applicable)
While we do not offer refunds, we may consider an exchange only if the item is:
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Damaged during shipping
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Found defective upon delivery
📌 Exchange Eligibility Criteria:
To be eligible for an exchange:
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You must notify us within 48 hours of receiving the product
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The product must be unused and returned in its original packaging
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A proof of purchase and unboxing video must be provided
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Prior communication and approval from our support team is mandatory
❗️ No Exchange/Refund Will Be Accepted For:
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Change of mind or personal preferences
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Delay in delivery caused by courier services
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Items returned without approval or proper packaging
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Used, opened, or damaged items due to customer handling
📩 For Exchange Requests:
Contact us via email at dfwin.woodenspoon@gmail.com or WhatsApp/Call: 9025123812 within 48 hours of delivery.
Change of mind or personal preferences
Delay in delivery caused by courier services
Items returned without approval or proper packaging
Used, opened, or damaged items due to customer handling
Thank you for choosing DFWIN Wooden Spoon – Quality You Can Trust.